The People Equation.
Well, I must confess. It has become blaringly apparent. Tuesday Morning has become, since the death of the original owner, a non-people company. By this I mean that the human factor has been erased from the equation. The person is not important, the dollar is important. The investment is important. All store level personnel are disposable. If you look at the number of law suits and personal complaints by store level employees you can see the pattern of waste at the top. A store takes in one million dollars. By the time the corporation has deducted all their "costs" for doing business, the investors and the corporation itself have only , say 35, 000 dollars net profit declared for that store. Whoa...! I ran a 6,500 square foot shoe store (Famous Footwear...the BEST people company I ever worked for). That store fell short of a million by 25,000 dollars when I left that company in 1993. That company used profit margins to critique it's business and so far I've seen this as the best way to get production from your sales staff. If your P &L statements only covers gross profit and itemized debit there is no incentive for anyone in retail to get enthused about their product, which in this case is Tuesday Morning. Tuesday Morning as an entity should not be about this Corporate personality or that one, but about the product that is "TUESDAY MORNING". In any retail company I've worked for they gave all employees incentive to strive to make the company successful even if that employee was a new hire. Pride in "product". NOWHERE do you see that in this corporation. And you can take this to the bank....if you supeona any present or past employee of Tuesday Morning they would have some bad things to say about Tuesday Morning. I have been in the retail industry for thirty years and have never experienced this type of retail company.
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