Tuesday Morning

Everything you wanted to know about bad retail companies but were afraid to ask!

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Saturday, May 07, 2005

Hellooooo, does any body answer their voice mail?

Same shit, different day. How long should it take for corporate to respond to a store. Two weeks, three? This has been the case since I and all other former and present employees have been or dealt with Tuesday Morning. Case in point...refunds are sometimes issued as a Corporate Check, but if something goes awry and the customer didn't get her refund, and she in turn starts harassing the store-level employees, why would it take that long for a company to respond. Is it because a store employee asked for assistance? Meanwhile the customer is fuming and threatening to boycott Tuesday Morning stores...just another example of Controlled Chaos. This is one dysfunctional company, from the very top on down. And if the employees can see all this wrong, can you imagine what the investors must think. Yes, for a while they will stick with what they have, but the glass house is becoming more transparent.
PS: Call the union now. If you are in a Workmans Comp case, get a lawyer but make sure he's competent with WC cases. Take pictures of messy back rooms and send to enolan4208@excite.com , along with anything else you want to photo. Tape recorders, digital cameras and video cameras...you have a right to protect yourselves.

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