Tuesday Morning

Everything you wanted to know about bad retail companies but were afraid to ask!

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Wednesday, March 30, 2005

Let's Get Down To Brass Tacks

It is commendable that people have opinions and express their views, but no one here has even come close to answers to the problems expressed here. The biggest problem facing morale at Tuesday Morning is the fact that so many people are being injured, hurt, sore, whatever, by a procedure that could be reviewed and corrected tomorrow. Part of the equation is that Tuesday Morning Corp. is playing the Workmans Comp game. Employees are being hurt by procedures and Tuesday Morning is denying this is happening.
Tuesday Morning spent an (unknown) amount of time and money to revamp the warehouse end of their distribution network, and this, from a business perspective, is commendable. But, due to unknown reasons they left out the store end of the equation except for token lengths of rollers to expedite unloading trucks. In the store that Nancy managed, the stockroom was approximately fifteen foot by thirty foot...then a genius (Larry the zone) made it eight by thirty...width of the store. It then became a nightmare to receive merchandise, or even get around in there. This was the last straw for Nancy, who, by the way, was working for Tuesday Morning before the current regime was put in place. If I were them I'd issue an apology, then fix it, but admitting a mistake is probably never going to happen in any corporate environment. And Nancy did injure her arm and shoulder but left TM before she could get on the WC merrygoround.
Now, as for the people that like Tuesday Morning and think I'm being unfair, there is an uproar in this country about corporate ethics or the lack thereof, and until that situation is settled none of this is going to go away. I have said it before and I'll say it again, there is a grassroots movement in America that is not happy with things the way they are in the business world.

3 Comments:

At 11:24 PM, Anonymous Anonymous said...

The stock rooms in MANY, no lets say MOST of the Tuesday Morning stores are a nightmare and an accident waiting to happen. First you add in regular truck product....then you add in GREEN CARD product that sits there building and building for three weeks before the big event taking up room and space.....then you factor in all your over stock......then you factor in if you have tons of the remodel stuff...."Stuff" meaning either you have tons of the old stuff AND the NEW stuff
(white boards/shelving, metal rack building materials, etc.) IF you are currently doing or about to do a remodel of your store.......then you may have TONS of the "OLD" stuff (brown boards/shelving, metal rack building materials, etc.) if you are done with your remodel or if you did only part of your remodel. Oh.....and don't forget the infamous "rolling bins" that none of us can use on the floors because they take up way too much room and our zone made us move ours off the floor...."too cluttered". OH! And don't forget the "rolling racks" yes the might rolling shelves that we are to stock the ad and or green card items on then change out the endcaps so people don't get so ticked off by the endcaps being wrapped in white paper. The customers alays complain about that.
So, tell me....when you have a stockroom the size that they say Nancy's was/is. Where in the world do you put all this STUFF they send us? Our stock room is so overloaded it is a timebomb. Dangerous to say the least. We are constantly tripping and falling over all that stinking metal and boards that are everywhere. We haven't the room for all that stuff and the product and the green card and just forget it when you have to unload a truck. I took photos of our last nightmare experiece and had them developed at one of our rival stores.
So beware! Corporate, you will hang yourselves one day. Pay the stinking W.C. bills for your people and knock the fight off. Why do you even put money into the system then?

 
At 4:42 PM, Anonymous Anonymous said...

I went to help do inventory at another store and I ask to see their warehouse . They laugh and took me to see it. It was an office about 19 feet by 10 feet space with the boxes almost touching the ceiling that it was about 12 feet high I told them that if the fire marshall comes and see this the store will be fined.The other merchandise was outside the office warehouse and all around the sides. I could not believed! In our store we had sooooooo many towels that we left them on the original boxes and we inventory them in the back of our store.

 
At 12:41 AM, Anonymous Anonymous said...

What is a "stock room" ha! Would that be that tiny thing full of boxes and trash in the back of my showroom?

 

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